Western Washington University Western Washington University

Introduction to Professional Management
Professional Skills
Summer 2013

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Class Schedule:

26 June

11:00 am -- 12:50 pm

2:00 pm -- 3:50 pm


* Meaning of Work (Dunn)

A Powerpoint handout for this and the following class session can be downloaded by clicking here

- Terkel, Studs. 'Working'. (Chapter titles: Donna Murray, Carl Murray Bates, Walter Lundquist, Nora Watson, Roberta Victor)
- Taylor, Frederick. `The Principles of Scientific Management'


*Meaning of Work (Dunn)

- Collins, Jim. What Comes Next?
- Bronson, P.O. What Should I Do With My Life?
- Hopkins, M. S. 'The World According to Me'
- Peters, T. 'The Brand Called You'


REFLECTIVE JOURNAL: Draft a statement of personal purpose that is consistent with the standards suggested in Collins' article What Comes Next?:

1) Inspiring to you
2) As valid 100 years from now is it is today
3) Helps you think expansively about what you could be doing
4) Helps you decide what not to do
5) Truly authentic.

27 June

11:00 am -- 12:50 pm

2:00 pm -- 3:50 pm

*Effective Teamwork (Sass)

Team Quiz

- Tannen, D. (1995).  The power of talk: Who gets heard and why.  Harvard Business Review, 73, 138-14.
- Meyer, C. (1994).  How the right measures help teams excel.  Harvard Business Review, 72, 95-102.
- Kerr, S. (1995).  On the folly of rewarding A, while hoping for B.  Academy of Management Executive, 9, 7-14.
- Argyris, C. (1991).  Teaching smart people how to learn.  Harvard Business Review, 69, 99-110.
- Garvin, D. A. (1993).  Building a learning organization.  Harvard Business Review, 76-91.
- Senge, P. M. (1990).  The leader’s new work: Building learning organizations.  Sloan Management Review, 32, 7-23.


*Team Management (Sass)

Threat Target

REFLECTIVE JOURNAL: Consider two teams in which you have been or are a member: one that you remember positively and one negatively.

1) What about the purpose, structure or roles in the two teams contributed to your overall satisfaction or lack thereof?
2) What about your personality (based on the assessments completed in class) contributed to the positive and negative interactions you had in the two teams?

28 June

11:00 am -- 12:50 pm

2:00 pm -- 3:50 pm

*Ethical Reasoning (Dunn)

Download a PowerPoint handout for this class session by clicking here

Students may access a case worksheet for this class session by clicking here

- Kelman, Steven. `Cost-Benefit Analysis: An Ethical Critique'
- Le Guin, Ursula. `The Ones Who Walk Away from Omelas'
- Dunn, Craig P. `Integrity Matters'
- Moorman, R.H., Darnold, T.C., Priesemuth, M. & Dunn C.P. Toward the Measurement of Perceived Leader Integrity: Introduction to a Multidimensional Approach

For a great 'read' on social justice and meaningful work: Nickel and Dimed by Barbara Ehrenreich

Complete Guide to Ethics Management


MBA Ethics Survey:

Survey of Ethical Theoretic Aptitudes Score:


REFLECTIVE JOURNAL: What does the survey of ethical theoretic aptitudes reveal about your personal ethical predispositions? What can you do to ensure that you are not 'dominated' by this perspective, but that you make 'balanced' ethical decisions?

*Cohort Guiding Principles Exercise (Dunn)
- Josephson Institute on Ethical Decision-Making
REFLECTIVE JOURNAL: What impression do you want faculty to have of your Accelerated MBA cohort?
01 July

11:00 am -- 12:50 pm

2:00 pm -- 3:50 pm

*Conflict Management (Sass)

- Keeney, R. (1994).  Creativity in decision making with value-focused thinking.  Sloan Management Review, 35, 33-41.
- Ertel, D. (2004).  Getting past yes: Negotiating as if implementation mattered.  Harvard Business Review, 82 (11), 1-9.
- Downie, B. (1991).  When negotiations fail: Causes of breakdown and tactics for breaking the stalemate.  Negotiation Journal, 7, 175-186.

*Mutual-gain Conflict Resolution (Sass)

- Commodity Purchase

REFLECTIVE JOURNAL: Consider a conflict, personal or professional, which you want to understand better.

1) Who is/was the conflict about?
2) Who are/were the people involved?
3) What do/did you want?
4) What are/were the other party's wants?
5) What will/did you do about the conflict?
6) How do/did your preferred conflict styles impact the conflict/outcome?
7) Could you do/have done anything better?

02 July

11:00 am -- 12:50 pm

2:00 pm -- 3:50 pm

*Corporate Social Responsibility (Dunn)

A Powerpoint handout for this and the following class session can be downloaded by clicking here

- Hardin, G. The Tragedy of the Commons'
- Friedman, M. 'The Social Responsibility of Business is to Increase its Profits'
- Dunn, C.P. 'Are Corporations Inherently Wicked?
- Carroll, Archie B. 'The Pyramid of Corporate Social Responsibility'
- Arthur D. Little 'The Business Case for Corporate Social Responsibility'
- Diamond, Jarod. 'Easter's End.' Discover, August 1995.

*Stakeholder Theory (Dunn)

A Powerpoint handout for this class session can be downloaded by clicking here

- Clement, R.W. The Lessons from Stakeholder Theory for U.S. Business Leaders
- MindTools Stakeholder Analysis
- R. E. Freeman & McVea A Stakeholder Approach to Strategic Management
- Coal Shipping to China takes center stage in Whatcom County

*Class Case Analysis: Cherry Point Coal Terminal

- Gateway Pacific Terminal at Cherry Point Starts Permit Process
- Coal Proposal Drives a Big Green Wedge into Bellingham Politics
- Coal Shipping to China Takes Center Stage in Whatcom County (video)

Students may access a case worksheet for this class session by clicking here


REFLECTIVE JOURNAL: What is the primary responsibility of managers of corporations? What logical rationale can you provide in support of your position?


REFLECTIVE JOURNAL: Under what circumstances, and with what rationale, should employees be a more important stakeholder group than shareholders in managerial decision-making?

05 July

11:00 am -- 12:50 pm

2:00 pm -- 3:50 pm

*Team Presentations (Sass/Dunn)

*Professional Skills (Sass)

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