Western Washington University Western Washington University

Leadership and Managerial Skills
Spring 2013

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Class Schedule:

06 April

5:00pm -- 9:00pm

*Introduction to Course

*Stakeholder Theory

Download a PowerPoint handout for this class session by clicking here

- MindTools Stakeholder Analysis
- R. E. Freeman & McVea A Stakeholder Approach to Strategic Management

*Class Case Analysis: Cherry Point Coal Terminal

- Coal Shipping to China Takes Center Stage in Whatcom County (video)
- Coal Train: The People and Process Behind Bellingham's Coal Port Decision
- Coal Train, Part Two: An Insider's Guide to the Coal Port's Environmental Review
- Coal Train, Part 3: Who Gets to Greenlight Bellingham's Giant Coal Port?
- State and Federal Agencies Want Sweeping Review of Proposed Cherry Point Coal Port


07 April

8:30am -- 12:30pm

*The Context for Leadership: Corporate Governance

Download a PowerPoint handout for this class session by clicking here

- Dragomir, Voicu-Dan. Highlights for a history of corporate governance.
- The Director's New Clothes
- Knowledge@Wharton. "Whose Company is it?"
- Determinants of Board Structure
- Seven succession planning missteps boards should avoid
- Behan. Board Assessment: Designing the Process
- Romano, R. The Sarbanes-Oxley Act and the Making of Quack Corporate Governance (pp 121-125 & 205-212)
- boardSource. The Sarbanes-Oxley Act and Implications for Nonprofit Organizations
- Robert's Rues of Order (Summary Version)
- Robert's Rules of Order (Voting Provision)
- Effective Board Meetings
- Conducting Meetings
- Running Effective Meetings (Leadership Toolkit)
- Mock Board Meeting (classroom exercise)


10 April

Assignment Due Date

REFLECTIVE JOURNAL: Irrespective of your position in your organization, outline the key managerial take-aways resulting from a more complete understanding of corporate governance.
17 April

Assignment Due Date

19 April

5:00pm -- 9:00pm

*Leadership: Lessons from the Air

- Qantas QF32 flight from the cockpit
- What Really Happened Aboard Air France 447

*Leadership Values: Authenticity and Integrity

- Duignan, P.A. & Bhindi, N. Authenticity in Leadership: An Emerging Perspective
- Moorman, R.H., Darnold, T.C., Priesemuth, M. & Dunn C.P. Toward the Measurement of Perceived Leader Integrity: Introduction to a Multidimensional Approach


20 April

8:30am -- 12:30pm

*Leadership: Lessons from Unusual Sources

- The Grand Inquisitor (video here)
- Choi, S. Democratic Leadership: The Lessons of Exemplary Models for Democratic Governance
- Cheng, P.K. & Ang, S. Leadership Lessons from the Animal Kingdon
- Hatami, M. A Goose With One Leg
- Durmus, G. Wisdom Lessons from Turkish Literature to Managers and Leaders
- Loughlin, C. & Arnold, K.A. Seeking the Best: Leadership Lessons from the Military
- Hasse, J.E. Leadership Lessons from the Jazz Masters
- Sears, D. Xenophon's Anabasis: Lessons in Leadership
- Hyatt, M. 8 Leadership Lessons from a Conductor (podcast)


Photo courtesy of ŠiStockphoto.com/jeancliclac


23 April

Assignment Due Date

REFLECTIVE JOURNAL: Provide your own example of leadership from an unusual source. Clearly identify specific leadership lessons to be derived from this example.
30 April

Assignment Due Date

04 May

5:00pm -- 9:00pm

*Using Enlightened Self Interest to Stay Sane, Productive and Amused at Work

Guest Speaker Michael Cook

Management staffs everywhere are constantly faced with the question of how best to bring new employees on board while keeping the current employees fully engaged. What needs to happen to make sure employees maintain that first day enthusiasm?

The trap that must be avoided in either case is the one that suggests that the burden of engagement falls on the shoulders of the employer. Does the employer share this responsibility, of course they do. But measures of engagement reflect a complex relationship, not a one sided responsibility.

When is the last time you saw a question on an engagement survey that asked the employee how much responsibility they felt for their own engagement?

The answer to who is responsible for employee engagement is--everyone!

In this session you will be involved in a dialogue that introduces you to a set of guidelines and one rule that can be regularly used to

• Encourage new employees to own the issue of their own engagement and show them at least some of the ways they can exercise that ownership.
• Remind current employees to reflect on their own capacity for developing and maintaining an Engagement IQ

The guidelines presented are keepers that you will want to take away and use over and over in your own working environments to assist yourself in becoming resilient in the face of the slings and arrows of the workplace.

05 May

8:30am -- 12:30pm

*Back to the Backstory

Come prepared with the following:

An in-depth story. Real life--your life. About a time, related to business or not, when your discovery of a 'backstory' about someone or something fundamentally changed your perspective of an issue or situation. This needs to be detailed, so make some notes--and will be shared with the entire class, by you. A 'backstory' is a story, or details of a story, that are not readily obvious--but which, at least in the circumstance you will describe, is critical to understanding and responding appropriately to another person.

This will be the springboard for a discussion about, well, leadership.

*Discussion of WRITING ASSIGNMENT #2

- Mindtools on Locus of Control

Is someone pulling your strings? Or are you a free agent?

11 May

Assignment Due Date

REFLECTIVE JOURNAL: In your second writing assignment attention was focused on developing a skills assessment related to your strengths and weaknesses. For this reflective journal entry, provide at least two specific instances serving to demonstrate how this self-assessment has resulted in modifications to your workplace attitudes and/or behaviors during this week.

17 May

12:30pm -- 4:30pm


*Conflict Resolution, Managing Up, Effective Communication, Effective Delegation

Prior to this class session, read the article here and complete the How Good is Your Delegation on-line test; come prepared to discuss your results.
In addition, you will complete the Thomas-Kilmann Conflict Mode Instrument; come prepared to discuss your results.

Which is your style?

- Ury, W.L., Brett, J.M. & Goldberg, S.B. Getting Disputes Resolved (Chapter 1)
- Myatt, M. My Advice on Managing Up: Don't
- Haneberg, L. How to Manage Up - Five Ways (see source references)
- Carpenter, M., Bauer, T. & Erdogan, B. Principles of Management (Communication Channels)
- Lavinsky, D. Do Less, Achieve More: The Beauty of Effective Delegation

18 May

8:30am -- 12:30pm

*Leadership Presentations

21 May

Assignment Due Date

REFLECTIVE JOURNAL: This is a 'bye;' you have enough work to do, after all!

28 May

Assignment Due Date

01 June

5:00pm -- 9:00pm

*Leadership: Lessons from the Air, Take II

- Smith, P. WE GAAN: The Horror and Absurdity of History's Worst Plane Crash
- McCreary, J., Pollard, M., Stevenson, K. & Wilson, M.B. Human Factors: Tenerife Revisited
- Brafman, O. & Brafman, R. Sway: The Irresistible Pull of Irrational Behavior (Chapter 1)
- Brafman, O. & Brafman, R. Sway: The Irresistible Pull of Irrational Behavior (Chapter 2)

02 June

8:30am -- 12:30pm

*Losing Leadership: Hubris

- Collins, J. How the Mighty Fall: A Primer on the Warning Signs
- Ronfeldt, D. Beware the Hubris-Nemesis Complex: A Concept for Leadership Analysis
- Keenan, T. Ackman's JCP hubris hurt lives
- Button, M.E. "Hubris Breeds the Tyrant": The Anti-Politics of Hubris from Thebes to Abu Ghraib

*Noblesse Oblige

- Mintzberg, H. The Case for Corporate Social Responsibility
- Manji, F. From noblesse oblige to solidarity: the nature of social justice funding
- Frey, B.S., Savage, D.A. & Torgler, B. Noblesse oblige? Determinants of survival in a life-and-death situation

05 June

Assignment Due Date

REFLECTIVE JOURNAL: At the end of our final class session the arc of the five stages of decline outlined by Jim Collins were applied to the decline of social structures, the decline of organizations, and the decline of individuals. Recap this discussion, and outline two to three specific mechanisms you will use to mitigate the impact of Stage 1 in your professional life.

12 June

Assignment Due Date



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