Western Washington University Western Washington University

Introduction to Professional Management
Summer 2019

Class Schedule:


25 June

10:00am -- 11:50am

*Introduction to Course

*Syllabus Overview

*Learning E-Portfolio

- MBA Learning Objectives Worksheet
- MBA Program Goals/Learning Objectives Tearsheet
26 June

*NO CLASS

27 June

10:00am -- 11:50am

 

*Meaning of Work

Download a PowerPoint handout for this class session by clicking here

The Hungry Spirit: Beyond Capitalism..., Chapter 10

- A Greatness That Cannot Be Taught
- Breaking Up is Hard to Do

- O'Keefe, P.A., Dweck, C.S., Walton, G.M. Implicit Theories of Interest: Finding Your Passion or Developing It?
- Bronson, P.O. What Should I Do With My Life?
- Hopkins, M. S. 'The World According to Me'
- Peters, T. 'The Brand Called You'

DISCUSSION QUESTIONS

DISCUSSION QUESTIONS

28 June

10:00am -- 11:50am

 

*Meaning of Work

The Hungry Spirit: Beyond Capitalism..., Chapter 1

- Terkel, Studs. 'Working'. (Chapter titles: Donna Murray, Carl Murray Bates, Walter Lundquist, Nora Watson, Roberta Victor)
- Taylor, Frederick. `The Principles of Scientific Management'
- Collins, Jim. What Comes Next?
- Bell, K. How Tiny Trash Cans Create Big Change
- Amabile, T. http://www.progressprinciple.com/

DISCUSSION QUESTIONS

A review of these topics may be accessed from the following web-based streaming video feeds:

- MEANING OF WORK

28 June

1:00pm --
2:50pm

NOTE THIS IS A DOUBLE CLASS SESSION

*Management History

Download a PowerPoint handout for this class session by clicking here

- Pindur, W., Rogers, S.E. & Kim, P.S. The History of Management: A Global Perspective
- History of Management Thought: The Evolution of Management Theory
- Parks, S. Improving workplace performance: historical and theoretical contexts
- Chapman, T.N. Comparative Management Philosophies
- McGuire, S. 20 Timeline Template Examples and Design Tips

DISCUSSION QUESTIONS

29 June

Assignment Due Date

REFLECTIVE JOURNAL #1: Which three attributes of meaningful work are of greatest importance to you? Using the personal mission statement you have already developed (reference the text Brand You), draft a succinct statement of personal purpose, based on the three attributes of meaningful work you have identified for this assignment, that fulfills the five requirements for a good statement of purpose as outlined by Jim Collins' in his article What Comes Next.

SUBMIT: https://wwu.instructure.com/courses/1312455/assignments/4863832

01 July

10:00am --
11:50am

*Ethical Decision-Making: The Context

Download a PowerPoint handout for this class session by clicking here

Download an Ethical Decision-making worksheet for this class session by clicking here

Complete Guide to Ethics Management

DISCUSSION QUESTIONS

DISCUSSION QUESTIONS


A review of these topics may be accessed from the following web-based streaming video feeds:

- ETHICAL DECISION MAKING
01 July

Assignment Due Date

WRITING ASSIGNMENT #1:

1) Based upon Jim Collins' article What Comes Next?, outline at least three original organizational mechanisms which might be put in place to assist employees in finding meaning in their work lives.

Keep in mind the following: "Mechanisms force things to happen that reinforce your company's core purpose, converting that purpose into action. If I have a mechanism, I don't need the intention because the mechanism will make things happen even when I'm not focused on them."

or

2) In his classic work `The Principles of Scientific Management, Fredrick Taylor outlines his argument(s) as to what organizations ought to do in order to increase efficiency. Provide a critique of this argument, paying particular attention to the specific ways in which Taylor's argument(s) impact a worker's ability to experience meaning in their work.

SUBMIT: https://wwu.instructure.com/courses/1312455/assignments/4863840

02 July

10:00am --
11:50am

*Ethical Decision-Making: Universalism / Utilitarianism

- Kelman, Steven. Cost-Benefit Analysis: An Ethical Critique
- National Air Disaster Alliance / Foundation

SURVEY OF ETHICAL THEORETIC APTITUDES

A review of these topics may be accessed from the following web-based streaming video feeds:

- ETHICAL THEORY 1
- ETHICAL DECISION MAKING

03 July

10:00am --
11:50am

*Ethical Decision-Making: Justice / Care / Liberty / Virtue / Planet

- Le Guin, Ursula. The Ones Who Walk Away from Omelas
- Dunn, Craig P. The Normative Defense for Affirmative Action
- Dunn, Craig P. Integrity Matters

For a great 'read' on social justice and meaningful work: Nickel and Dimed by Barbara Ehrenreich

DISCUSSION QUESTIONS


*Ensuring Ethical Behavior

Students may access a PowerPoint handout for this class session by clicking here

- Josephson Institute on Ethical Decision-Making
- Johnson & Johnson Credo
- Matthews, M. How Companies Can Avoid Federal Prosecution
- Chatterji, A. & Levine, D. Breaking Down the Wall of Codes

DISCUSSION QUESTIONS

A review of these topics may be accessed from the following web-based streaming video feeds:

- OMELAS_READING
- ETHICAL THEORY 2

08 July

10:00am --
11:50am

*Ensuring Ethical Behavior

Carryover from 03 July; students may access a PowerPoint handout for this class session by clicking here

08 July

Assignment Due Date

REFLECTIVE JOURNAL #2:

What does the survey of ethical theoretic aptitudes reveal about your personal ethical predispositions? Referring back to Jim Collins article What Comes Next, develop one mechanism for making certain you take into account a variety of ethical perspectives as you make business decisions.

or

Which ethical frameworks are most relevant to your MBA 594 case analysis...and why? Relate your response directly to identification of the ethical issue for the case.

SUBMIT: https://wwu.instructure.com/courses/1312455/assignments/4863835

09 July

10:00am --
11:50am

*Corporate Governance

Download a PowerPoint handout for this class session by clicking here

- Dragomir, Voicu-Dan. Highlights for a History of Corporate Governance
- Goddard, L. Holding Management Accountable for Vision and Strategy
- Thoma, Mark. Is CEO Compensation Too High?
- Monks, R.A.G. & Minow, N. The Myth of the Director's Duty

DISCUSSION QUESTIONS

A review of this topic may be accessed from the following web-based streaming video feed:

- CORPORATE GOVERNANCE


*Corporate Governance Revisited

- Reiser, D.B. The Next Big Thing: Flexible Purpose Corporations
- Senate Bill Report SB 6230: An act related to social purpose corporations
- Final Bill Report SHB 2239: Establishing social purpose corporations

- Wallin, J. What's Positive About Washington's New Social Purpose Corporation

DISCUSSION QUESTIONS

10 July

10:00am --
11:50am

*Corporate Social Responsibility

Download a PowerPoint handout for this class session by clicking here

- Friedman, M. The Social Responsibility of Business is to Increase its Profits
- Dunn, C.P. & Burton, B.K. Friedman's 'The Social Responsibility of Business is to Increase Its Profits:' A Critique for the Classroom
- Dunn, C.P. Are Corporations Inherently Wicked?
- Carroll, Archie B. The Pyramid of Corporate Social Responsibility
- Arthur D. Little The Business Case for Corporate Social Responsibility
- Merck Mission Statement (you can also access information on Merck's Code of Conduct, Compliance Program, Corporate Responsibility, and Corporate Governance)

DISCUSSION QUESTIONS

A review of these topics may be accessed from the following web-based streaming video feeds:

- OVERVIEW OF CORPORATE SOCIAL RESPONSIBILITY
- MILTON FRIEDMAN

11 July

10:00am --
11:50am

*Social Contract Theory

Download a PowerPoint handout for this class session by clicking here

- Hardin, G. The Tragedy of the Commons

DISCUSSION QUESTIONS


*Stakeholder Theory

Download a PowerPoint handout for this and the previous class session by clicking here

The Hungry Spirit: Beyond Capitalism..., Part C: Chapters 8, 9

- Clement, R.W. The Lessons from Stakeholder Theory for U.S. Business Leaders
- MindTools Stakeholder Analysis
- R. E. Freeman & McVea A Stakeholder Approach to Strategic Management
- Demand Metric (recommended resource tool for stakeholder mapping)

DISCUSSION QUESTIONS

A review of this topic may be accessed from the following web-based streaming video feed:

- STAKEHOLDER THEORY

12 July

10:00am --
11:50am

*Class Case Analysis: Cherry Point Coal Terminal

- Gateway Pacific Terminal at Cherry Point Starts Permit Process
- Coal Proposal Drives a Big Green Wedge into Bellingham Politics
- Developers withdraw coal terminal applications, ending project
- McConnell under barrage in West Virginia

- A Guide to Case Analysis

Students may access a case worksheet for this class session by clicking here

DISCUSSION QUESTIONS

13 July

Assignment Due Date

REFLECTIVE JOURNAL #3: What is the root cause of the constellation of problems revolving around the proposed construction of a coal port in Whatcom County--and how can this root cause best be addressed?

For a good overview of root cause analysis, see

https://www.mindtools.com/pages/article/newTMC_80.htm

and/or
https://www.thinkreliability.com/cause-mapping/what-is-root-cause-analysis/

SUBMIT: https://wwu.instructure.com/courses/1312455/assignments/4863834

14 July

Assignment Due Date

WRITING ASSIGNMENT #2:

Option 1) How might the logic of social contract theory be utilized to resolve 'The Tragedy of the Commons'? Additionally, apply this 'logic' within an organizational context (i.e., to a situation--real or imagined--in which organizational members have access to a common resource which is being exploited).

Keep in mind the following: Social Contract Theory suggests decisions be made with respect to "a set of rules, governing how people are to treat one another, that rational people will agree to accept, for their mutual benefit, on the condition that others follow the rules as well."

or

Option 2) There is considerable debate regarding the question of whose interests corporate Directors should represent, with some arguing for a strict shareholder focus and others advocating for a broader set of stakeholder interests. Outline the governance and social theory arguments on each side of this issue--being careful to consider whether there is a 'one-size-fits-all' resolution of this debate.

SUBMIT: https://wwu.instructure.com/courses/1312455/assignments/4863841

15 July

10:00am --
11:50am

*Debrief of Reflective Journal #3 and Writing Assignment #2

*Root Cause Analysis

- PG&E electric rates_ Utility asked to hike bills over California fires
- What The Heck Is In California's Wildfire Liability Law That Lawmakers Are Voting On Friday Night
- California Utility Customers May Be on Hook for Billions in Wildfire Damage

16 July

10:00am --
11:50am

*Root Cause Analysis - California Wildfires
Prepare a professional presentation containing defensible recommendations for the PG&E Board of Directors that…

1) Offers a clear plan of action for consideration by the Board of Directors;
2) Incorporates at least three decision models covered in the course;
3) Demonstrates systems thinking;
4) Incorporates reference to corporate governance principles; and
5) Addresses the interface between economics / business and regulation / public policy

- Company Overview of Pacific Gas and Electric Company
- PG&E and the future of U.S. utilities
- NO PG&E Bailout! Clean, Safe, Public Utilities NOW!
- PG&E Announces New Chief Executive Officer and Appointment of a Refreshed Board of Directors
- Factbox: Who are PG&E's new directors?
- Newsom criticizes PG&E's plan for a new board of directors
- PG&E Executive Compenstion [source: salary.com]

17 July

10:00am --
11:50am

*Sustainable Business Practices

Students may access a PowerPoint handout for this class session by clicking here

Newton & Ford's Taking Sides
'Do Environmental Restrictions Violate Basic Economic Freedoms?'

- Sol-Lux Alpha The Bay Area's first passive house, net positive energy, luxury multi-unit residence.
- Environmental Footprint Quiz
- Sagoff, M. Zuckerman's Dilemma: A Plea for Environmental Ethics
- Diamond, Jarod.'Easter's EndDiscover, August 1995
- 3M's Pollution Prevention Pays Program
- Actions Speak Louder than Words: Greenwashing in Corporate America
- Environmental Management Systems: The Basics

- SASB’s Approach to Materiality for the Purpose of Standards Development
- Sustainability Accounting and Reporting (Chapter 1)

DISCUSSION QUESTIONS

18 July

10:00am --
11:50am

*Hubris, and the arc of tragedy

- Collins, J. How the Mighty Fall: A Primer on the Warning Signs
- Ronfeldt, D. Beware the Hubris-Nemesis Complex: A concept for Leadership Analysis
- Keenan, T. Ackman's JCP hubris hurts lives
- Button, M.E. "Hubris Breeds the Tyrant": The Anti-Politics of Hubris from Thebes to Abu Ghraib [use 'open original' button]
- Smith, P. The true story behind the deadliest air disaster of all time

*Noblesse Oblige

- Manji, F. From noblesse oblige to solidarity: The nature of social justice funding
- Frey, B.S., Savage, D.A. & Torgler, B. Noblesse oblige? Determinants of survival in a life-and-death situation

19 July

Assignment Due Date

REFLECTIVE JOURNAL #4: Prepare an in-depth story. Real life--your life. About a time, related to business or not, when your discovery of a 'backstory' about someone or something fundamentally changed your perspective of an issue or situation.

A 'backstory' is a story, or details of a story, that are not readily obvious--but which, at least in the circumstance you will describe, is critical to understanding and responding appropriately to another person.

SUBMIT: https://wwu.instructure.com/courses/1312455/assignments/4863833

19 July

10:00am --
11:50am

*Professional Reflections: The Importance of Backstory

Come prepared with the following: An in-depth story. Real life--your life. About a time when your discovery of a 'backstory' about someone or something fundamentally changed your perspective of an issue or situation. This needs to be detailed, so make some notes per Reflective Journal #4--to be shared with the entire class, by you--in whatever form you would like, other than being read.

A 'backstory' is a story, or details of a story, that are not readily obvious--but which, at least in the circumstance you will describe, is critical to understanding and responding appropriately to another person. This will be the springboard for a discussion about, well, professional management.

- The Science of Storytelling: Why Telling a Story is the Most Powerful Way to Activate Our Brains
- Why Your Backstory Matters: The Case of the Boring Accountant
- Pixar Storytelling Rules #5_ Essence of Structure (video)
22 July

10:00am --
11:50am

*Professional Reflections: Getting to know yourself

A Self-Awareness 'catalog' tailored for MBA 594 can be found here.

23 July

10:00am --
11:50am

*Case Presentations:


Wanna save your arm? That'll cost a leg
Allie / Anisha / Helen / Jerry / Madeline

24 July

10:00am --
11:50am

*Case Presentations:


Justdo it RIGHT
Austin / Bianca / Brittany / Katie / Mariam


Sugar Crash of Insulin Prices
Abbey / Coste / Kelly / Mae / Marco


Isn't it Hard Enough to Get into College?
Calvin / Doug / Haley / Jeremiah / Ryan

25 July

12:00pm --
2:00pm

*Cohort Lunch: click here for directions

29 July

GROUP Assignment Due Date

CASE PRESENTATION / WRITE UP (GROUP SUBMISSION):Each student shall participate in a team-based case analysis , with the primary objective being to link theory and practice. Each team is to prepare both a comprehensive written analysis as well as a formal class presentation of a business case. This analysis is to include: (1) a statement identifying the case issue(s); (2) listing of alternatives providing resolution of these case issues; (3) analysis of proposed resolutions from the perspective of managerial as well as ethical theory; (4) assessment of both the financial as well as the political viability of the recommended alternative; (5) selection of optimal resolution (with supporting defense from both the managerial and ethical perspectives); as well as (6) suggestions for implementation. Any assumptions made must be clearly identified as such, but do not 'assume away' the issues – resolve them!

A 'Case Proposal' form is to be submitted by each group no later than the end of the second week of the course. Cases can come from any appropriate current source; the Wall Street Journal and the 'Social Issues' column of Business Week are among the more popular periodicals for sourcing timely business cases. Cases are to be presented during the class sessions set aside for case presentation (see course schedule for specific dates).

Reporting will take the form of a 20 minute oral presentation followed by a 20 minute question and answer session. Be creative. Prepare the analysis as if you were presenting the information to any fitting audience you explicitly identify, to be role-played by those students not in your group (who will be accountable for posing relevant questions to the presenting group).

SUBMIT: https://wwu.instructure.com/courses/1312455/assignments/4863825

30 July

Assignment Due Date

REFLECTIVE JOURNAL #5:Effective professional managers are self-aware. One of the more fruitful self-discovery activities with which you can engage begins with completing the short version of the Dark Triad survey...which can be found here:

https://wwu.instructure.com/courses/1312455/files?preview=57318141

Once you have completed this survey, access and read the article found here:

https://wwu.instructure.com/courses/1312455/files?preview=57318140

Your assignment is to explore the intersection between emotional intelligence and your own 'score' on the Dark Triad. More importantly, suggest ways in which the Dark Triad might be defeated in your life; to that end, this final article entitled The Hubris Syndrome should prove helpful:

https://wwu.instructure.com/courses/1312455/files?preview=57318142

SUBMIT: https://wwu.instructure.com/courses/1312455/assignments/4863836

02 August

Assignment Due Date

WRITING ASSIGNMENT #3 / #4:For the class session on 22 July you were to complete the following:

https://wwu.instructure.com/courses/1312455/files?preview=57695115

I stated at the time this would be converted to a Writing Assignment...so here you are. At the very end of the link above it was required you "craft...a summary of your perceived skill strengths and weaknesses based on the assessments above. In so doing you are encouraged to integrate the assessments from this assignment with any other feedback you have received throughout your work and school careers that seems relevant to develop a summary of your strengths and weaknesses that is both insightful and useful." So that is the core of this Writing Assignment--which, given the breadth and depth of the requirements, will fulfill the requirements for both Writing Assignment #3 and Writing Assignment #4.

SUBMIT: https://wwu.instructure.com/courses/1312455/assignments/4898292